Shipping policy

VelluneSkin Shipping Policy

1. Complimentary Shipping At VelluneSkin, we believe the path to radiant skin should be effortless. That is why we offer Complimentary Standard Shipping on all orders across our entire catalog. No minimum spend is required to enjoy the clinical ritual at your doorstep.

2. Processing Times Orders are processed within 1–3 business days. Once your order has been processed, you will receive a confirmation email containing your tracking information.

3. Multiple Shipments (Split Delivery) To ensure you receive your clinical essentials as quickly as possible, items within our specialized bundles (such as the Vellune Restorative Set) may be fulfilled from different specialized warehouses.

  • Please Note: In these cases, your order will arrive in multiple packages.

  • You will receive a unique tracking number for each shipment so you can monitor the progress of every component of your ritual.

4. Estimated Delivery Times While delivery times may vary depending on your location and the specific warehouse of origin, most orders arrive within 7–14 business days. Please note that during high-demand periods or holidays, slight delays may occur.

5. Tracking Your Order Once your items have shipped, you can track them using the links provided in your shipping confirmation email. If you have any questions regarding the status of a specific package, our team is here to help at [Insert Your Contact Email Here].

6. Address Accuracy Please ensure your shipping address is correct at checkout. VelluneSkin is not responsible for orders shipped to incorrectly provided addresses.